Super Food Plaza Aruba (“SUPER FOOD ARUBA”) provides all information on this website (the “Site”) subject to the following Terms & Conditions (“Terms”).
Please read these Terms carefully before using this Site. Your use of this Site in any manner binds you to these Terms. These Terms are effective unless and until terminated by Super Food Aruba. If you do not agree with any of these terms and conditions, do not use this Site. By using our Web site, you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age you may use our Web site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
Super Food Aruba reserves the right, at any time, to modify, amend, alter, or update these Terms without notice to you. By continuing to use our Web site following such modifications, amendments, alterations, or updates, you agree to be bound by such modifications, amendments, alterations, or updates. Therefore, you should periodically visit this page to review our most current Terms.
Please note that certain products or services or other Super Food Aruba web sites may be governed by separate or additional policies or terms (e.g. Cooking School, Gift Cards, Pharmacy or Floral Delivery) and you also will be subject to such special terms. In the event of a conflict between these Terms and any special term, the more specific term shall apply.
Tampering with the Site, misrepresenting the identity of a user, and conducting fraudulent activities on the site are prohibited.
Privacy Notice
Please review our Privacy Policy, which governs your visit to this Site to understand our privacy practices.
Copyrights and Trademarks
Unless otherwise noted, all content on this Site constitutes copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Super Food Aruba or by third parties who have licensed their materials to Super Food Aruba and are protected by Aruban and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of Super Food Aruba and is also protected by Aruban and international copyright laws.
The Super Food Aruba names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Super Food Aruba. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
Site Security
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Super Food Aruba will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from shop.superfoodaruba.com on this Site and other than generally available third party web browsers (e.g., Chrome or Microsoft Explorer).
Your Account
If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Super Food Aruba does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Site only with involvement of a parent or guardian. Super Food Aruba reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Monitoring
Super Food Aruba reserves the right, but not the obligation, to monitor areas of our Site electronically. Super Food Aruba further reserves the right to disclose any content, records, or electronic communication of any kind if we are required to do so by any law, regulation, or court order, or if such disclosure is necessary or appropriate to operate the Site or to protect Super Food Aruba’ rights or property, or the rights of the other website users, or our partners, affiliates, sponsors, providers, licensors, or merchants.
Products and Services
Products and promotions posted on this Site, or those sent to customers by personalized e-mail, are good only for the dates indicated. Offers and promotions, offered through the Site may not be available in Super Food Aruba stores. Likewise, offers and promotions, offered in Super Food Aruba stores may not be available through the Site. Certain services and/or programs may not be available at all locations. Super Food Aruba attempts to be as accurate as possible in describing products and services. However, Super Food Aruba does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error free.
Errors on Our Web Site
Super Food Aruba makes reasonable efforts to ensure that the information on this Site is accurate, current, and complete. However, there may be instances when information about a Super Food Aruba product contains inaccurate or incomplete information, such as information about the product pricing or availability. Super Food Aruba does not warrant or guarantee that the information in this Site is error-free, complete, or current. Super Food Aruba reserves the right to correct errors and/or to update the content or information on this Site at any time without notice. Some products or packaging may vary from the photo shown on this site.
Pricing by Weight
Items that are prepared or packaged individually, and certain fruits and vegetables, will be priced based on an estimated weight at the time of order placement. The actual price of these products is calculated by the actual weight of these products. The actual price will be shown in the email response you will receive from us, once we have prepared and weighed your order. You may also see the actual price on your receipt upon delivery or pick up.
Payment
We can only accept debit or credit cards as forms of payment for the Service. Cash is not accepted. Payment with bonus points is not possible on the web shop, only instore. You will receive your receipt upon payment when the delivery takes place or at the Pickup point.
Delivery
Our delivery service is available for delivery from Monday to Saturday from 8am- 5pm. Orders placed by 6pm will be delivered the next day. All orders received after 6pm will be delivered in two days. A minimum purchase of Afl. 50,- is required to place your order. You may cancel your order up to 1 day prior to your delivery date before 6pm. If you are not present to receive your delivery, the driver will contact you by phone to see if an alternative delivery appointment can be made. In this case, a re-delivery fee of Afl. 10,- is applicable. If for any reason, we are unable to re-deliver your order, the order will be cancelled. The delivery service is not available on Sundays.
Pick up
Orders are available for pickup from Monday to Saturday from 11am- 7pm. Orders placed by 6pm will be ready for pick up the next day. All orders received after 6pm will be ready for pick up in two days. A minimum purchase of Afl. 25,- is required to place your pickup order. You may cancel your order up to 1 day prior to your pickup date before 6pm. The pickup service is not available on Sundays.
Return policy
If you are not satisfied with an item or wish to return an item, please contact our customer service desk at orders@superfoodaruba.com.
Checkout Order Notes
If you need a product from our assortment that is not available on our web shop, you may add this item in the checkout comment box. Please write the name, brand, size and quantity of the item and we will add it to your order. Please note that these items are not calculated in your order total when placing your order in the web shop, but will appear in the order total mentioned in our email response to you after preparing your order.
Checkout Estimate Total
When you place your order in the web shop, an estimate of the order total for your groceries will be shown. The actual total price of your groceries is determined after preparing, weighing and adding the items from the checkout comment box to your order. You will receive the actual total price of your order via email after your order has been picked in the store.
Personal Information
Any information you disclose to us (through an online form, email response, etc.) becomes the sole property of Super Food Aruba. For questions about how we use this information, please review our Privacy Policy.
Consent to Email Communication
When you visit the Site or send an email to us, you are communicating with us electronically. You consent to receive communications from us electronically and agree that we may communicate with you by email or by posting notices on the Site.
Submissions, Comments, Feedback
Super Food Aruba welcomes and encourages your comments, critiques, and suggestions. You agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, provided by you in the form of email or submissions to Super Food Aruba or postings on this site are non-confidential (subject to our privacy policy) and that you remain solely responsible and liable for your submissions. All submissions sent to the Site shall be and remain the exclusive property of Super Food Aruba. Your submissions and comments shall constitute an assignment to Super Food Aruba of all worldwide rights, titles, and interests in all copyrights and other intellectual property rights in the submissions and comments.
Further, Super Food Aruba shall be free to use, with no compensation to you, any ideas, concepts, know-how, techniques or methodologies contained in such comments or feedback for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products and/or services incorporating such feedback and comments. You are solely responsible for the content of any messages and/or images you submit and agree to not submit materials that are unlawful, defamatory, abusive, or obscene. Super Food Aruba assumes no liability for any content submitted by you.
Disclaimer and Limit of Liability
TO THE EXTENT PERMITTED BY THE APPLICABLE LAW, SUPER FOOD ARUBA IS NOT RESPONSIBLE FOR THE CONSEQUENCES OF OR RELIANCE ON ANY SUPER FOOD ARUBA SUPERMARKET STORE, OR THIRD PARTY CONTENT CONTAINED IN OR INFORMATION SUBMITTED TO THE SITE, OR SERVICES OBTAINED THROUGH THE SITE, AND THE RISK OF DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK. THE SITE, CONTENT AND SERVICES ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF A THIRD PARTY INTELLECTUAL PROPERTY RIGHTS. YOU AGREE THAT SUPER FOOD ARUBA SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING WITHOUT LIMITATION, LOST PROFITS, OR DAMAGES THAT RESULT FROM INCONVENIENCE, DELAY OR LOSS OF USE OF THE SERVICES PROVIDED AT OR THROUGH THE SITE) ARISING OUT OF USE OR INABILITY TO USE OF THE SITE, SERVICES OR CONTENT, ARRANGEMENTS MADE BASED ON INFORMATION OBTAINED AT THE SITE, OR SERVICES OBTAINED THROUGH THE SITE, EVEN IF SUPER FOOD ARUBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. NOTWITHSTANDING THE FOREGOING, THE TOTAL LIABILITY OF SUPER FOOD ARUBA (WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) ASSOCIATED WITH ANY CLAIM ARISING FROM THE SITE FOR ANY REASON WHATSOEVER SHALL BE LIMITED TO THE COST OF ACCESSING THE SITE, IF ANY. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF THESE LAWS APPLY TO SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS, THEY MAY NOT APPLY TO YOU, AND YOU MAY HAVE CERTAIN ADDITIONAL RIGHTS.
Indemnity
You agree to defend, indemnify and hold Super Food Aruba harmless from any and all claims, proceedings, damages, injuries, liabilities losses, costs and expenses (including reasonable attorneys’ fees and litigation expenses) relating to or arising from your use of the Site, services or content.
Applicable Law, Disputes
You agree that the laws of Aruba, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between you and Super Food Aruba. Any action or proceeding arising out of or related to these Terms or your use of this Site must be brought in the Court of First Instance in Aruba, and you consent to the exclusive personal jurisdiction of this court.
Contact Us
Simply send us an email at info@superfoodaruba.com
Effective May 7th, 2020