We are happy to offer our customers an online option to shop with us, but please remember that not our complete assortment is available online. When placing an order, you may choose to have the order delivered at home or you may choose to pick up the order at Super Food Plaza. If you have any questions or concerns about using our webshop, please click on the “contact us” button above.
Our delivery service is available from Monday to Saturday from 8am- 5pm. Orders placed by 6pm will be delivered the next day. All orders received after 6pm will be delivered in two days. A minimum purchase of Afl. 50,- is required to place your order. The delivery service is not available on Sundays.
The pickup service is available from Monday to Saturday from 11am- 6pm. Orders placed by 8pm will be ready for pick up the next day. All orders received after 8pm will be ready for pick up in two days. A minimum purchase of Afl. 25,- is required to place your pickup order. You may cancel your order up to 1 day prior to your pickup date before 6pm. The pickup service is not available on Sundays.
We can only accept debit or credit cards as forms of payment. Cash is not accepted. Payment with bonus points is not possible on the webshop, only instore. You will receive your receipt upon payment when the delivery takes place or at the Pickup point.
Cancel & Return Policy
If you are not satisfied with an item or have a damaged item, please send us a picture of the item and a copy of the receipt at firstname.lastname@example.org or click on the button above. You may cancel your order up to 1 day prior to your delivery date before 6pm. If you are not present to receive your delivery, the driver will contact you by phone to see if an alternative delivery appointment can be made. In this case, a re-delivery fee of Afl. 10,- is applicable. If for any reason, we are unable to re-deliver your order, the order will be canceled.
Checkout Order Notes
If you need a product from our assortment that is not available on our webshop, you may add this item in the checkout order notes. Please write the name, brand, size and quantity of the item and we will add it to your order. Please note that these items are not calculated in your order total when placing your order in the webshop, but will appear in the order total mentioned in our email response to you after preparing your order.
Checkout Estimate Total
When you place your order in the webshop, an estimate of the order total for your groceries will be shown. The actual total price of your groceries is determined after preparing, weighing and adding any extra items that were not directly available from the webshop to your order. You will receive the actual total price of your order via email after your order has been picked in the store.